RhythmiaBreath Online Platform

Your Privacy

Rhythmia Breath/ Sherezade Ruano (“Rhythmia Breath”, “we”, “our” or “us”) is committed to protecting and respecting your privacy.

Rhythmia Breath Online courses help healthcare workers understand and develop skills to enhance their mental wellbeing. We provide information and advice with respect to tools including resilience training and breathing techniques ( the ‘Services’) via its website located at rhythmiabreath.thinkific.com(our ‘Website’). Your access to and use of our Website is subject to the Terms of Use and this privacy policy (this “Policy”).

The purpose of this Policy is to explain to you how we collect, store, process, transfer, share and use (together, “Process”) information that identifies or is associated with you (“Personal Information”) and information regarding our use of cookies and similar technologies. It also explains what choices you have with respect to your Personal Information.

We Process Personal Information about individuals who are: (a) our direct users or customers; (b) individuals for whom a purchase or booking has been made by a third party; (c) individuals who have been named in a purchase or booking by a customer; (d) individuals who have been named in interactions with us; and (d) where our customer is a business or similar entity, individuals that are our customer’s employees, agents, and other representatives. The individuals about whom we collect Personal Information are referred to as "you" throughout this Policy.

This Policy applies to our Website, the Services and your interactions with us.

Before accessing our Website, using the Services or interacting with us, please ensure that you have read and understood how we Process your Personal Information as described in this Policy. By accessing our Website, using the Services or interacting with us, to the extent permitted by applicable law, you are consenting to us Processing your Personal Information in accordance with this Policy, although your consent may not be required for all of the elements described in this Policy. Please ensure that you have received the consent of any individual before naming them in a purchase, booking or in any interactions with us.

The data controller of the Personal Information we hold is Rhythmia Breath/ Sherezade Ruano contactable at [email protected]

1. What information do we collect and what do we do with it?

When you enroll as a student or subscriber (“learner”) on our site or related courses, as part of the enrolling process, we collect the personal information you give us such as your name and email address.

Email marketing: we may send you emails about our site and related course(s), registration, course content, your course progress or other updates. We may also use your email to inform you about changes to the course, survey you about your usage, or collect your opinion.

2. How do you get my consent?

When you provide us with personal information to become a learner on our site, make a purchase, or participate in the course, you imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected] or mailing us at:  75 Wimpole Steet, London W1G 9RS.

3. What Controls And Rights do I have Over Personal Information

If you are located in the EU you have the following rights in respect of your Personal Information that we hold:

• right to rectification: you have a right to request the rectification of your Personal Information by us where the Personal Information is inaccurate or incomplete. You can also review or edit the Personal Information you have supplied to us in respect of a booking by accessing your online account with us;
• right to object: where we Process your Personal Information based on our legitimate interests, you have a right to object to such Processing, in whole or part;
• right to withdraw consent: where we Process your Personal Information based on your consent, you have a right to withdraw your consent in whole or part. If you withdraw your consent to the Processing of your Personal Information, we might not be able to provide you with all (or any) of the Services. In certain cases, we may continue to process your Personal Information after you have withdrawn consent if we have a legal basis to do so, or if your withdrawal of consent was limited to certain Processing activities. For example, we may keep Personal Information if we need to do so to comply with a legal obligation or to resolve disputes;
• right to deletion: you can request that we delete your Personal Information, unless the Processing is being done pursuant to a legal obligation;
• right of access: you have the right to get confirmation of whether we are Processing your Personal Information and to obtain a copy of your Personal Information in an easily accessible format;
• right to transfer: where we Process your Personal Information based on your consent or contract, you have a right to request that we transfer some of your Personal Information to third parties; and
• right to restriction of Processing: you have the right to request us to restrict the Processing of your Personal Information under certain circumstances, such as where you think that the Personal Information we Process about you is incorrect or unlawful or where we no longer need the Personal Information but you need us to keep it in order to establish, exercise or defend a legal claim.

Rhythmia Breath will help you exercise these important rights and will carry out your request unless certain exceptional reasons arise permitting Us to keep certain Personal Information about you. Please contact us (see contact details below) for assistance in exercising any of these rights.

4. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

5. Thinkific

Our course and site is hosted by Thinkific Labs Inc. (“Thinkific”). They provide us with the online course creation platform that allow us to sell our product/services to you.

Your data is stored through Thinkific’s data storage, databases and the general Thinkific application. They store your data on a secure server behind a firewall.

Payment:

If you make a purchase on our site, we use a third party payment processor such as Stripe or Paypal. Payments are encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our site and related courses and its service providers.

For more insight, you may also want to read Thinkific’s Terms of Service here https://www.thinkific.com/resources/privacy-policy/ or Privacy Statement here https://www.thinkific.com/resources/terms-of-service/ .

6. Third Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in United States and your transaction is processed by a payment gateway located in the United Kingdom, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our course website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

When you click on links on our course site, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

We collect cookies or similar tracking technologies. This means information that our website’s server transfers to your computer. This information can be used to track your session on our website. Cookies may also be used to customize our website content for you as an individual. If you are using one of the common Internet web browsers, you can set up your browser to either let you know when you receive a cookie or to deny cookie access to your computer.

• We use cookies to recognize your device and provide you with a personalized experience.
• We also use cookies to attribute visits to our websites to third-party sources and to serve targeted ads from Google, Facebook, Instagram and other third-party vendors.
• Our third-party advertisers use cookies to track your prior visits to our websites and elsewhere on the Internet in order to serve you targeted ads. For more information about targeted or behavioral advertising, please visit https://www.networkadvertising.org/understanding-online-advertising.

Opting out: You can opt out of targeted ads served via specific third-party vendors by visiting the Digital Advertising Alliance’s Opt-Out page.

We may also use automated tracking methods on our websites, in communications with you, and in our products and services, to measure performance and engagement.

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Web Analysis Tools

We may use web analysis tools that are built into the Rhythmia Breath website to measure and collect anonymous session information.

8. Age of Consent

You must be at least 18 years of age to use our Website or, if you are under 18 years of age, have the permission of your parent or guardian to use our Website. We do not knowingly collect, use or share information that could reasonably be used to identify children under the age of 16 without prior parental or guardian consent or consistent with applicable law. If you learn that someone younger than 16 has provided us with Personal Information, please contact us and we will takes steps to delete such Personal Information.

9. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our site or course is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected] or by mail at 75 Wimpole Street, London, W1G 9RS.